About
MARTA

Key Performance Indicators

Rail Complaints per 100K Boardings

Definition: Measures customer complaints about rail service per 100,000 rail passenger boardings.

Performance (March 2018):

 In March, met the Target; the actual being 0.79 - an increase of 0.07 compared to that in the previous month and an increase of 0.41 compared to that in March 2017.